Finally a solution to self-configure your 1300 and 1800 numbers 24 hours a day.
Includes IVR, voicemail2email, fax2email, time of day routing, call recording and much more.
Powerful business solutions without the complexity.
1300PLUS is part of our Virtual Office product.
Virtual Office enables telcos, service providers and government to operate enhanced voice and fax services in public and private networks.
Includes management of standard indials, 1300 & 1800s packaged with IVR, voicemail2email, fax2email fax broadcast, telephone broadcast, reminder calls, credit card payment gateway and more.
End users self-manage their time of day call routing, audio greetings, send a fax broadcast, listen to voicemail, edit their IVR call flow, access real time reports etc, in a clean layout browser console.
You control the features your users/customers/departments can access.
Installed on your site or run on our hosted service, Virtual Office is the complete value added telephony business centre.
Multi-tiered console Browser console with four levels
Email2fax Send fax broadcast via email
Fax2email Receive fax in your email and console
Fax broadcastManage, preview & monitor fax broadcasts via console
Voicemail2email Receive voicemail in your email and console
Time of day call routing Edit call forwarding numbers & time of day
Reminder call Set recurring or once off reminder calls
IVR voice menus Build single & multi-tiered IVR menus
Payment gatewayCustomise credit card phone payment call flows
Audio managementUpload default and custom audio files
Telephone broadcastSend voice messages to lists of phone, email & SMS
1300 & 1800sProvision 1300 & 1800s with any Virtual Office features
Indials & PBX extensionsProvision with any Virtual Office features
Call screeningScreen inbound calls before answering or diverting
Whisper transferPlay audio to the caller before they accept the call
Web dial pluginAuto-converts online phone numbers to click-dial
Real time reportingView and download reports at all levels
Reseller featuresManage clients, users, features, logins, defaults
BrandingWhite label templated for re-branding
Remote access APIAPI is available for remote system interaction
Contact us to become a partner reselling Virtual Office or to have a system installed on your site.