Top Story: Pep-Talks a winner
Find out how Pep-Talk has been adopted by some of the worlds largest Media and Directories businesses and how they have discovered Pep-Talk's valuable suite of customer retention technologies.
Find out more about Pep-Talk
Virtual Office
Virtual Office is a complete suite of telephony services designed for resellers to apply their own brand and pricing for consumer, business and government markets.
From a browser console the reseller manages and configures their customers, services used by each customer and view reports.
End users also have a login to manage their preferences, view call records in real time and subscribe to new features as they become enabled by the reseller.
Features include virtual fax, email2fax, virtual phone, virtual IVR and fax broadcast.
The system is offered as turn-key service thereby avoiding capital expenditure, or as a system installed into the resellers own environment.
Virtual office can also be used in conjunction with our Virtual Agent product, enabling your operators to answer calls on behalf of your clients.
Virtual Phone
Select a phone number in a capital city for that new office presence without the overheads of setting up a real office.
Set your preferences for calls to be forwarded to your home location phone or mobile.
Includes options to announce the call so that you know where this call has come from.
Virtual Fax
Select a fax number in a capital city for that new office presence without the overheads of setting up a real office and requires no phone lines!
Includes fax2email to receive fax on your email.
Send fax from your desktop using email2fax
Voicemail2Email
Your voicemail will follow you where ever you are in the world.
Have your voicemail forwarded to you as an email attachment.
Eliminate call costs on checking voicemail over the phone, of course you can do this if you want to but we
believe in making your Virtual Office do all the work for you to save your valuable time and money.
Create and upload your own greetings or ask us to create one for you for that extra professional touch, after all
this is part of your shop front that your clients will judge you by.
Voice Menus
Create IVR voice menus to front calls for your business.
For example 'for accounts press 1', 'for warranty support press 2' and so on.
Simply click and point and build the vocie menu structure that you want and upload the audio greetings.
Forward calls to remote phone numbers, PBX extension numbers, voicemail etc.
Call Screening
Virtual Office will announce your calls so that you know where they are coming from, and if you dont want to take the call at that moment then dont accept it and let Virtual Office answer your call and take a voicemail message for you.
Message Alerts
Options to receive SMS notification that new voicemail has arrived.
Of course receiving Voicemail2Email notifies you as well plus delivers the message all at once.
Fax Broadcast
Upload a file and list of phone numbers into the Virtual Office interface and send a fax broadcast.
Apply cover sheets, delayed start time and more.
Real Time Reporting
View inbound and outbound voice and fax usage details in real time.
Store those important faxes and voice recordings in the inbox.
Custom Integration
We offer APIs to integrate with your legacy environment.
Virtual Office (~165 Kb) information booklet.
Ask us about Virtual Office branded in your business name.