Finally a solution to self-configure your 1300 and 1800 numbers 24 hours a day.
Includes IVR, voicemail2email, fax2email, time of day routing, call recording and much more.
Powerful business solutions without the complexity.
1300PLUS is part of our Virtual Office product.
Queuing solutions are used to manage large volumes of inbound and outbound events in an organised manner.
Large call centres such as utilities can queue inbound calls and set prioritisations on certain phone groups.
Outbound events such as fax broadcast and tele marketing phone campaigns are managed according to business rules and available resources such as phone lines.
The queuing function can also manage other activities such as large volumes of SMS, email, etc.
Solutions are available as installed systems or hosted services.
Ask about a Queuing solution for your business.