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Find out how Pep-Talk has been adopted by some of the worlds largest Media and Directories businesses and how they have discovered Pep-Talk's valuable suite of customer retention technologies.
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Summary list of turnkey telephony solutions. Custom built solutions are also available on request.
Application DevelopmentWe work closely with our clients to design custom solutions that improves business efficiency and creates market differentiation.
ACD SolutionsDistributes calls evenly or as required by business rules. Designed for large scale or network centric call management systems and often used with the Queuing module.
Call LoggerRecords and archives the audio of important telephone conversations such as in mission critical call centres. Can also be used for Legal Call Interception.
Click Dial
Standard click-dial and browser plugin models for directories, search engines, mobile applications, corporate and vertical market portals. Patent protected to defend your market advantage.
See live service example at
Pep Talk
Mass calling services services for competition entry and voting.
Conferencing SolutionsMulti-party conference services for small and large conferences with custom branding for service providers.
Contract VerificationVoice print of subscribers agreeing to contract terms. Ideal for any mass market subscription service such as Internet and voice service providers.
Credit Card Payment Gateway
Web and phone payments with APIs to integrate with your systems.
See live service example at
Ccard
Also see
Stolen Credit Card Washing Protection
Send fax from the desktop quickly & easily, no phone lines required.
Emergency Alerting
Early warning service for alerting mass populations to tsunami, wildfire, epidemic, flood and major
events by telephone, email, SMS, fax and paging devices. Whole of government and community based models available.
See live service example at
Bushfire Alert
Dedicated virtual office fax number and receive fax as an email PDF attachment.
Fax BroadcastUpload a file and sent to mass distribution list.
Fax On DemandPremium rate service. Upload file, users dial in to retrieve document. Includes provider document management.
IVR SolutionsEndless flexibility for any combinations of voice, fax, and conference functions in the one environment.
Least Cost RoutingSwitches calls based on time of day, carrier costs, ranking of preferred carriers, mobile number, wireline number and more.
Mobile Number PortabilityMobile phone number carrier portability services including routing of calls and SMS.
NeverBusyFaxStores and forwards your faxes when your line is busy.
Pre-Paid Calling Card and Pre-Paid MobileWorks seamlessly across VoIP, ISDN, SS7 and CAS. Includes least cost routing, multiple branding, dealer management, real time transaction reporting.
Payment Gateway
Web and phone payments with APIs to integrate with your systems.
See live service example at
Ccard
Also see
Stolen Credit Card Washing Protection
Converts traffic between protocols such as ISDN, SS7, CAS, VoIP in the network or on the edge.
Queuing SolutionsManage mass inbound or outbound events such as phone calls, fax, email, SMS etc. Designed for large scale high availability mission critical applications for telcos, wholesale service providers and government.
Reverse ChargeReverse charge calling and toll free telephony services.
Speech RecognitionSpeech recognition and text to speech applications.
Stolen Credit Card Washing ProtectionTelephony system to protect against credit cards being fraudulently run through on-line payment facilities to test if they are yet listed as stolen (known as washing). Removes the anonymity of on-line shoppers.
Telecommunications Disaster RecoveryIn the event of epidemic or catastrophic disaster, enable your staff to operate the business from home and remote office locations.
Telephony ToolkitBuild telephony applications with unlimited flexibility. Low cost fast to market toolkit for traditional and VoIP environments.
Virtual ConsultantSwitches calls to remote consultants and bill by credit card or 190 type premium rate. Includes multi-product/branding, consultant management & rating & reporting.
Virtual IVRDedicated phone number with browser console to configure voice menus, upload greetings, call forwarding, voicemail-2-email, call announcements etc.
Virtual AgentOperator call handling with unique real-time browser screen pops for central and remote offices.
Virtual OfficeA complete multi-tiered reseller telephony portal including virtual fax, email2fax, virtual phone, virtual IVR, fax broadcast and real time reporting.
VoicemailTurnkey browser & phone access with alerts and options for custom features.
Voice2EmailDedicated virtual office phone number, call forwarding, voicemail2email.
WakeUpCallFriendly interface to set once off, or recurring event, including service provider management.
Telephony Solutions (~150 Kb)