Top Story: Pep-Talks a winner
Find out how Pep-Talk has been adopted by some of the worlds largest Media and Directories businesses and how they have discovered Pep-Talk's valuable suite of customer retention technologies.
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ACD Solutions
Automatic Call Distribution (ACD) solutions are used to manage inbound calls to large volume call systems such as utilities, whole of government and inbound telemarketing.
The system operates to the service provider's business rules delivering calls to internal and external call queues.
Functions include call queuing, voice annoucements, voicemail, statistics and call overflow to other call queues.
Interfaces are available to ISDN, SS7 and VoIP networks.
Ask about a Queuing solution for your business.