Top Story:Instant 1300 & 1800s

1300PLUS

Finally a solution to self-configure your 1300 and 1800 numbers 24 hours a day.

Includes IVR, voicemail2email, fax2email, time of day routing, call recording and much more.

Powerful business solutions without the complexity.

1300PLUS is part of our Virtual Office product.

Become a reseller partner today

Home > Solutions > ACD Solutions

ACD Solutions

Automatic Call Distribution (ACD) solutions are used to manage inbound calls to large volume call systems such as utilities, whole of government and inbound telemarketing.

The system operates to the service provider's business rules delivering calls to internal and external call queues.

Functions include call queuing, voice annoucements, voicemail, statistics and call overflow to other call queues.

Interfaces are available to ISDN, SS7 and VoIP networks.

Ask about a Queuing solution for your business.