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Take a closer look at what Premium Plus can do.
Take a closer look at what Premium Plus has to offer such as incredible reporting, monitoring and service management.
Wake Up Call
A delightful to use wake-up phone call service empowering telcos and service providers with a value-added enticement to their customers.
Users dial in, enter the time they want to receive the wakeup call, listen to the confirmation and hang-up. The system auto dials the user at the booked time and plays a wakeup message. If user's line is busy or rings out the system will retry several times.
The system detects the callers number and will only make an outbound wakeup call to that same number for abuse control.
Users can book a once off or recurring events. Recurrence can be daily, business days, weekly, or monthly.
Once an event is booked the user can check or cancel the event. A cancellation can be for a once off event, or one instance of a recurring booking, or for the entire recurring bookings.
The audio played on the wakeup calls can also be customised for various promotions or customers.
For example it could play 'Your Skunkworks conference call starts in 10 minutes'.
Includes time zone management so that bookings initiated from a particular time zone will receive their alerts based on that local time, while users in other time zones operate in their particular local time.
Includes a browser admin interface for the provider to provision customers, view the status of each historical and future event and view reports.
Most wakeup call services do not offer recurring bookings or options for customisation - we can help you be different in your market.
Available as an installed system or hosted service.
Also available in the Virtual Office product which includes a browser console to book calls.
Please contact us for more information.