Top Story:Instant 1300 & 1800s
Finally a solution to self-configure your 1300 and 1800 numbers 24 hours a day.
Includes IVR, voicemail2email, fax2email, time of day routing, call recording and much more.
Powerful business solutions without the complexity.
1300PLUS is part of our Virtual Office product.
Virtual Agent
Virtual Agent provides a unique browser interface enabling your operators to answer calls on behalf of your clients.
When a call arrives the interface provides a screen pop enabling the operator to greet the call in the manner required by the customer.
Different call handing preferences can be provided for the customer at different times of the day.
Operator can switch the call out to the client, take a message, send a text or SMS, or find an alternative client contact to put the caller through to.
Operators can also provide basic product information to the caller on behalf of your clients.
Operators can work from a central office or remote/home locations as required by the business.
Virtual agent can also be used in conjunction with our Virtual Office product.
Virtual Agent (~135 Kb) information booklet.
Ask us about a custom telephony solution for your business.