Premium Plus Screenshots
Updating home page dashboard showing whats happening with your services right now. |
Summary reports showing every aspect of your business. including inbound, outbound, revenue and operator costs. |
Summary reports also show credit card and 190 revenue as they occur. No waiting for reports from your provider. |
Report on every single call to your services and see exactly what revenue was generated. |
Geo reporting. See where your calls are coming from to assist with marketing campaigns & advertising. |
Show service distribution to highlight underperforming services |
Call completion reporting. See what percentage of calls are hitting busy or no agents |
Generate reports for every aspect of your services, such as call revenue, call costs, agent costs, missed calls etc. |
Report on your members activity, showing all calls and revenue. |
Credit card reports assist in monitoring spending habits and fraud. |
Operator reports show which agents are performing and which are not. |
Call activity logs show exactly what callers did during a call. everything from what digits they press, to which agent they choose. |
Manage your members including account balance. |
Blacklist callers that may be unwanted in the system for a variety of reasons. |
Configure your service to do what you want. Over 160 different options available. |
Manage your audio prompts. Upload and playback whenever you need to. |